Tag Archives: QMS

ISO 9001: 2015 Clauses 4.1 and 4.2

Question Let’s start with clause 4.2. What level of detail is required here? Is “supplier” or “customer” sufficient, or is it required to drill down from there to specific suppliers or customers? We have hundreds of suppliers and many more … Continue reading

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EHS Procedures and ISO 14001

Question Do EHS procedure have to be managed under ISO 9001:2008 if the company is not ISO 14001 certified? Answer It depends – are the EHS procedures part of the QMS of the organization. If so, yes. Otherwise no. Charles Cianfrani … Continue reading

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ISO 9001 Certification and Moving

Question  My small company is considering ISO certification because some of our customers are asking for it. My concern is that if we continue growing at our current rate, we may be moving in 12-18 months. Is ISO certification site … Continue reading

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Transitioning to ISO 9001: 2015

Question ISO 2015 has a 3 year implementation period. I recertified in 2014 and need to recertify in 2017. At this point I have a little under one year to transition instead of the 3 years identified. What alternatives are … Continue reading

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Internal Audits

Question If 2nd or 3rd party performs full system audit on my QMS, can it be used as to satisfy requirement for Internal Audit of that year? Answer Thank you for sending your question to ASQ’s Ask The Experts program. … Continue reading

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Use of Correction Fluid to Modify ISO 9001 QMS Documents

Q: During a recent audit, I discovered that my supplier was using correction fluid and scrubbing out the training records of its employees with no control over the documents. I said that would be a major finding, but they state … Continue reading

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ISO 9001 Electronic Records

Q: I have a few questions about employee training records.  My company is certified to ISO 9001:2008 Quality management systems–Requirements, and we are considering transitioning to electronic records. However, we don’t know what the requirements are from an ISO perspective. Specifically, we want to know: … Continue reading

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ISO 9001:2008 and Reasons to Obtain Third-Party Certification

Q: I have a question regarding an excerpt about ISO 9001:2008 — Quality management systems –Requirements, from the ISO webpage, which is below: “…Although certification is not a requirement of the standard, the quality management systems of about one million organizations have been audited and … Continue reading

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Restructuring an Internal Auditing Program

Q: For the last 15 years, my company has employed a small cadre of full-time, dedicated safety management system auditors. A current proposal in our company is to recast those auditors as HES Superintendents under the supervision of an operations … Continue reading

Posted in 18001 - Occupational Health and Safety, ISO 19011 - Auditing, ISO 9001 - Quality Management Systems | Tagged , , , , , , , , , | 2 Comments

Value and Benefits of ISO 9001

Q: My company is struggling with the decision to spend any more money on the ISO 9001:2008 Quality management systems–Requirements registration.  How many of our peers believe that the continuation of this certification is worth the cost? I have been … Continue reading

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