Tag Archives: Charlie Cianfrani

Z1.4 Sample Size

Question I am trying to determine the sampling size using my ANSI/ASQ Z1.4 table and I wanted to get some clarification. If I am using Table II A and my Sample Size Code letter is D, what would be my … Continue reading

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Audit Timeline

Question What is the ASQ recommended time frame between an auditee receiving a final audit plan and the audit commencing at the auditee’s site? Answers From Charlie Cianfrani: ASQ does not have a recommendation! From George Hummel: This is not … Continue reading

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Is Certification Revocable?

Question If a company is ISO 9001: 2015 certified, is it revocable? Answers From Jim Werner: A company can indeed have its certification revoked.  Being certified means the company has established a qualify management system that meets the requirements of ISO9001:2015.  … Continue reading

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ISO 9001: Product Development and Customer Satisfaction

Q: Does a company certified to ANSI/ISO/ASQ Q9001-2008 Quality management systems — Requirements that produces raw materials for a customer according to their written specification also, as a raw material supplier, have a responsibility under ISO 9001 to meet the … Continue reading

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ISO 9001 management representative and reporting structure

Q: Please define the preferred method of meeting the requirements of the management representative in regards to clause 5.5.2.b in ISO 9001:2008 Quality management systems–Requirements. My organization has reorganized, and I find the role of management representative somewhat detached. I work for a … Continue reading

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ISO 9001 clause 8.2.3 and 8.4

Q: Our quality management department, of which I am the lead internal auditor, has a question that we have been debating for some time: How do we apply ISO 9001:2008 Quality Management systems-Requirements, clause 8.2.3 Monitoring and measurement of processes … Continue reading

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Is ISO 9004:2009 an implementation guide?

Q: I am looking to purchase the latest ISO 9001:2008 Quality management systems–Requirements. However, in the past, ISO 9004:2000 Managing for the sustained success of an organization — A quality management approach,  included the ‘requirements’ of ISO 9001 in boxes … Continue reading

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