Category Archives: Quality Culture

Creating a Culture of Quality

Question I was introduced to Quality Management (& ISO 9001:2015) recently. The culture of the organization that I am concerned with has not embraced Quality Management, and it is often the subject of outright and unprofessional antagonism. I seek direction … Continue reading

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What title do you most associate with a quality department?

For this post, I invite subscribers to give their feedback regarding a recent question that came through today.  We have an industry member that is looking into the possibility of changing his department from Quality Improvement to… that is the … Continue reading

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Resources on quality culture

Q: I am a senior member of ASQ.  I plan on giving a two to three hour workshop on quality culture at my company.  Do you have any audiovisual materials and/or examples from other successful companies that I could use for … Continue reading

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