Category Archives: Cost of Quality

Creating a Culture of Quality

Question I was introduced to Quality Management (& ISO 9001:2015) recently. The culture of the organization that I am concerned with has not embraced Quality Management, and it is often the subject of outright and unprofessional antagonism. I seek direction … Continue reading

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ISO 9001- Cost of Implementation

Question: What are the estimated costs of implementing ISO 9001? We are a company of five divisions, Contract Manufacturing, Structural Fabrication (AISC & ASME cert), Steel Service Ctr, Rebar (CRSI vert) & Metal Castings. We employ approximately 200 people and … Continue reading

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Cost of Quality (COQ)

Q: Hello, I am having trouble locating basic summary information about the “cost of quality” for various industries.  In brief: what is the cost of NOT having good quality in specific industries, such as automotive.  Put another way, what is … Continue reading

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