Author Archives: Ask The Experts

Relocation Requires Audit?

Question One of my contract manufacturers who is ISO 9001: 2008 certified, submitted a Supplier Change Notice to relocate their factory to a new site/location. This will trigger many activities including re-qualification, etc. My question is, for their ISO 9001 … Continue reading

Posted in Auditing, ISO 9001 - Quality Management Systems, Other | Tagged , , | 1 Comment

Quality Progress’ Standard Issues Column

ASQ Members: please find Quality Progress’ latest Standard Issues column here about ISO 9001: 2015 and top management. You must be logged in to view the column. And at this link, ASQ members may find additional articles published in Quality … Continue reading

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Quality Progress’ Standard Issues IATF 16949 Column

ASQ Members: please find Quality Progress’ latest Standard Issues column here about IATF 16949 subclause 8.5.1. You must be logged in to view the column. And at this link,  ASQ members may find additional articles published in Quality Progress about this updated … Continue reading

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DPPM Calculation

Question Recently, there is a debate in my organization about Defective Parts Per Million (DPPM) computation. Camp 1 – DPPM = (No of parts rejected / No of parts inspected) * 1,000,000 Camp 2 – DPPM = (No of parts … Continue reading

Posted in Other, Sampling, Z1.4 & Z1.9 - Sampling | Tagged , , | Leave a comment

Customer ISO Status In Jeopardy?

Question My customer wants to get ISO 9001:2015 certified. He refuses to create a first-article, in-process, and final-inspection report. He has a router sheet that has a tiny space for final inspection brief information and the operator’s initials; no inspection … Continue reading

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EHS Procedures and ISO 14001

Question Do EHS procedure have to be managed under ISO 9001:2008 if the company is not ISO 14001 certified? Answer It depends – are the EHS procedures part of the QMS of the organization. If so, yes. Otherwise no. Charles Cianfrani … Continue reading

Posted in ISO 14001 - Environmental Management Systems, ISO 9001 - Quality Management Systems, Other | Tagged , , ,

Special Process NCRs During Audit

Question Recently one of our business units had an ISO 9001: 2008 audit and during the audit they received a couple NCRs on welding as a special process. One of the NCRs was “Some welders are not qualified prior to … Continue reading

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