Monthly Archives: February 2018

ISO 9001: 2015 Clause 8.4.3

Question It’s not clear to me who an external provider may be. Could it be an electrical contractor, a lunch truck, a caterer, or other similar? That thinking is tremendously different than just the traditional “supplier” which is what this … Continue reading

Posted in ISO 9001 - Quality Management Systems, Other | Tagged , , | 2 Comments

Quality Progress’ Standard Issues Column

ASQ Members: please find Quality Progress’ latest Standard Issues column here about AS9100:2016. You must be logged in to view the column. And at this link, ASQ members may find additional articles published in Quality Progress about this standard. Not … Continue reading

Posted in AS9100 - Aerospace, Other, Quality Progress | Tagged

ISO 9001: 2015 Clauses 4.1 and 4.2

Question Let’s start with clause 4.2. What level of detail is required here? Is “supplier” or “customer” sufficient, or is it required to drill down from there to specific suppliers or customers? We have hundreds of suppliers and many more … Continue reading

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