Monthly Archives: December 2016

Transition to ISO 9001: 2015

Question We are in the process of reviewing our policies and procedures to be compliant with the ISO 9001: 2015 standard. When converting from ISO 9001: 2008 to ISO 9001: 2015, how should the version control be handled? Should we … Continue reading

Posted in ISO 9001 - Quality Management Systems, Other | Tagged

Cleanrooms, Classes, and Control Charts

Question My question has to do with cleanroom monitoring, specifically particle counts. Using ISO 14644-1: 1999, (we are still transitioning to the new standard). We have 27 test sites in our cleanroom. Our Particle Counter takes 10 readings per minute … Continue reading

Posted in Other, Quality Tools | Tagged ,

Customer Satisfaction

Question The question is about in IATF 16949. It said the input to management review shall include (f) customer satisfaction. Because that clause is supplemental to ISO 9001, 9.3.2, where C (1) customer satisfaction and feedback from relevant interested … Continue reading

Posted in Customer satisfaction, ISO 9001 - Quality Management Systems, Other | Tagged