Monthly Archives: November 2016

Clauses vs. Elements in ISO Standards

Question What, if any, is the difference between the words “clause” and “element” in ISO standards? Specifically, “customer shall conduct an internal audit addressing all elements of the management system.”  And, at what level is this in the standard, eg, … Continue reading

Posted in ISO 9001 - Quality Management Systems, Other | Tagged

ISO Certification and Suppliers

Question I work for a small family company that purchases items and potentially processes or packages them into heat protection materials. One of my existing customers is asking for ISO certification for some materials that I will sell to them. … Continue reading

Posted in ISO 9001 - Quality Management Systems, Other | Tagged , , | 1 Comment