SIPOC

I’m working on a green belt certification. I got a question about SIPOC.  What would be the examples of inputs for hospital test facility-Supplier and the Dr and patient is customer?

Response:

Supplier – Doctor

Input= blood sample, urine sample, sample swab,

Process – DNA, microbiology, HVLC,

Output – test results

Customer – patient.

Helpful links:

How to Create a SIPOC Diagram:

http://asq.org/2011/06/quality-tools/sipoc-job-aid.pdf

Quality in Healthcare:

http://asq.org/healthcare-use/links-resources/tools.html

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