Monthly Archives: July 2012

Integrating ISO 22000, ISO 14001

Q: In a food manufacturing company, with certifications to ISO 22000:2005 Food safety management systems — Requirements for any organization in the food chain as well as ISO 14001-2004: Environmental management systems – Requirements with guidance for use, the certification to ISO … Continue reading

Posted in ISO 14001 - Environmental Management Systems, ISO 22000 - Food Safety | Tagged , , , , , , ,

Applicability of TS 16949 to Non-Manufacturing Organizations

Q: My conpany is certified to ISO 9001:2008 Quality management systems–Requirements. We provide integrated circuit chip design and outsource the manufacturing of the IC chips to our approved subcontractors. Recently, we won a contract to design and supply chips to … Continue reading

Posted in TS16949 - Automobiles | Tagged , , , , ,

ISO 2859-3 Skip-lot Sampling 5.1.1, 5.2.1

Q: Our quality team is trying to improve inspection efficiency and enhance supplier management by employing ISO 2859-3:2005 Sampling procedures for inspection by attributes — Part 3: Skip-lot sampling procedures. Here are two questions on product qualification related to clause 5.2.1 Generic … Continue reading

Posted in Z1.4 & Z1.9 - Sampling | Tagged , , , , , , ,

Variation in Continuous and Discrete Measurements

Q: I would appreciate some advice on how I can fairly assess process variation for metrics derived from “discrete” variables over time. For example, I am looking at “unit iron/unit air” rates for a foundry cupola melt furnace in which … Continue reading

Posted in Statistics | Tagged , , , ,

ASQ Certification sample exams

Q: I became a member of ASQ yesterday.  I’ve tried to find some simulating exams on the site to check my knowledge on CQT, however no success achieved.  How can I get to those exams? A:  Thank you for contacting … Continue reading

Posted in ASQ Certifications | Tagged , , | 2 Comments

Restructuring an Internal Auditing Program

Q: For the last 15 years, my company has employed a small cadre of full-time, dedicated safety management system auditors. A current proposal in our company is to recast those auditors as HES Superintendents under the supervision of an operations … Continue reading

Posted in 18001 - Occupational Health and Safety, ISO 19011 - Auditing, ISO 9001 - Quality Management Systems | Tagged , , , , , , , , , | 2 Comments

Could Null Hypothesis State Difference?

Q: Does a null hypothesis always state that there is no difference?  Could there be a null hypothesis that claims there is?  In the U.S. legal system, the null hypothesis is that the accused is assumed innocent until proven guilty.  In another legal … Continue reading

Posted in Statistics | Tagged , , , ,

Service Quality Manual Sample

Q: I have just started in a new position.  I was wondering if you have available a “sample” of a services quality management program manual?  And/or “sample” policies and procedures which a service organization would normally have? A:Thank you for … Continue reading

Posted in Quality Manual - Service Industry | Tagged ,

Accuracy of Measurement Equipment

Q: I work for an incoming quality assurance department. In our recent audits, the auditor claimed that high precision machines such as the Coordinate Measuring Machines (CMM) and touchless measurement system should have higher Gage Repeatability and Reproducibility (GR&R) values … Continue reading

Posted in Metrology | Tagged , , , , , , ,

ANOVA for Tailgate Samples

Q: I have a question that is related to comparison studies done on incoming inspections. My organization has a process for which it receives a “tailgate” sample from a supplier and then compares that data with three samples of the next three shipments to “qualify” them. The reason behind … Continue reading

Posted in Z1.4 & Z1.9 - Sampling | Tagged , , , ,