Author Archives: Ask The Experts

Internal Audits

Question Can the Management Representative be part of the internal auditor team? Answer Thank you for contacting ASQ’s Ask the Experts program.  Concerning your question, ISO 9001:2008, clause 8.2.2, only prohibits persons from auditing their own work.  So provided that … Continue reading

Posted in Auditing, ISO 19011 - Auditing | Tagged | 1 Comment

Approved Supplier List

Question I would like to know how supplier status in the Approved Supplier List (ASL) should be managed so that there is complete traceabilty.  For instance, a vendor status is changed from approved to not approved in the ASL for … Continue reading

Posted in Other | Tagged | Leave a comment

Auditor’s Responsibilities

Question Is it an auditor’s responsibility to seek the “root cause” while conducting an audit? Answer An auditor should not seek the root cause for an audit finding. An auditor’s responsibility is to verify compliance with a requirement (e.g. ISO … Continue reading

Posted in Auditing | Tagged | Leave a comment

TS16949, ISO9001

Question Our company designs and manufactures commercial and automotive semiconductor products. We used to maintain dual certification (ISO9001 and TS16949) for all of our manufacturing and assembly locations, but recently dropped the ISO9001 certification.  My questions are as follows: 1) … Continue reading

Posted in ISO 9001 - Quality Management Systems, TS16949 - Automobiles | Leave a comment

TS16949 Layouts

Question On layout inspection, if the customer doesn’t specify, what will be the minimum required for TS16949? What is the frequency of this layout inspection for TS16949? Answer Thank you for your question.  ISO/TS 16949:2009 does not require an annual layout, … Continue reading

Posted in TS16949 - Automobiles | 1 Comment

Question In ISO 9001 internal audit process, can we include the TQM function? If so, then which clause of ISO 9001 refers to it? Answer With regard to the ISO 9001:2008 internal audit process and its relationship to total quality management … Continue reading

Link | Posted on | Leave a comment

ISO 17025 Certified Testing Lab Not Required to Provide Raw Testing Data?

Question I have sent a sample for testing to a lab which is ISO certified, they have provided me with the test results, however, when I asked them for the Raw Data to support the testing performed as well as … Continue reading

Posted in Other | Tagged , ,