Author Archives: Ask The Experts

TS16949, ISO9001

Question Our company designs and manufactures commercial and automotive semiconductor products. We used to maintain dual certification (ISO9001 and TS16949) for all of our manufacturing and assembly locations, but recently dropped the ISO9001 certification.  My questions are as follows: 1) … Continue reading

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TS16949 Layouts

Question On layout inspection, if the customer doesn’t specify, what will be the minimum required for TS16949? What is the frequency of this layout inspection for TS16949? Answer Thank you for your question.  ISO/TS 16949:2009 does not require an annual layout, … Continue reading

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Question In ISO 9001 internal audit process, can we include the TQM function? If so, then which clause of ISO 9001 refers to it? Answer With regard to the ISO 9001:2008 internal audit process and its relationship to total quality management … Continue reading

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ISO 17025 Certified Testing Lab Not Required to Provide Raw Testing Data?

Question I have sent a sample for testing to a lab which is ISO certified, they have provided me with the test results, however, when I asked them for the Raw Data to support the testing performed as well as … Continue reading

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Postponement of Surveillance Audit Due to Force Majeure Event

Question If a Force Majeure event effects the company during the time that the annual Surveillance Audit was to be done, can the Surveillance Audit be postponed until after the conclusion of the Force Majeure period without losing ISO 9001 … Continue reading

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The Role of an Observer During an Audit

Question A customer of ours wants to participate as an observer in an upcoming audit. I’ve not been able to find much information about the role of observer – what they can and cannot do. For instance, I assume that … Continue reading

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Switch from ANSI/ASQ Z1.9 to ANSI/ASQ Z1.4?

Question Hi, We are using ANZI1.9 for a dimension test of packaging components. As dimension is under variable, can we switch to ANZI 1.4? The reason for this is to align with our supplier who is using ANZI 1.4. Can … Continue reading

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